Stay cool with City Cooling Engineering’s trusted air con service in Singapore. From aircon repair, piping, and installations to servicing promotions, we ensure reliable performance and great value for your cooling needs.
Hot Aircon Promotions & Affordable Servicing Packages
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Christmas Promotion
At City Cooling Engineering, we offer more than basic servicing. Our experts provide air con chemical cleaning to remove dirt and bacteria, ensuring cleaner air for your family. We also handle residential aircon needs, including air conditioning system maintenance to extend unit lifespan. If your aircon is not working or requires a fast air con gas refill, our technicians deliver prompt, reliable service. With years of experience, we keep your cooling system efficient and long-lasting, giving you peace of mind all year round.
Customer Reviews
Tanveer Evan Bulbul
2 days ago
wini lim
3 days ago
The technician is good and very experienced. The servicing was done well and professionally. I’m satisfied with his work 👍
Philippe Rose
5 days ago
Used this company since 2021 for quarterly servicing of 5 units. While the basic servicing itself was generally fine, almost every visit involved attempts to upsell additional chargeable services.
Most recently, the technician persuaded my wife to approve and pay S$180 for condenser cleaning on the spot, despite the condenser having already been serviced by another company only a few months earlier and without any obvious performance issues.
My issue is not that recommendations were made, but the repeated pressure-selling approach during routine maintenance visits, especially when speaking to someone who is not in a position to assess the technical necessity in real time. Major maintenance items like this should be properly discussed with the landlord/homeowner first rather than pushed during a service appointment.
After several years as a customer, this experience significantly reduced my trust and I will not be renewing the contract.
Most recently, the technician persuaded my wife to approve and pay S$180 for condenser cleaning on the spot, despite the condenser having already been serviced by another company only a few months earlier and without any obvious performance issues.
My issue is not that recommendations were made, but the repeated pressure-selling approach during routine maintenance visits, especially when speaking to someone who is not in a position to assess the technical necessity in real time. Major maintenance items like this should be properly discussed with the landlord/homeowner first rather than pushed during a service appointment.
After several years as a customer, this experience significantly reduced my trust and I will not be renewing the contract.
Response from the owner:As you mentioned, you had engaged another company to service the condenser in July last year. Therefore, we are not aware of the exact servicing process or cleaning works previously carried out by them.
Based on our on-site inspection, any recommendations made by our technician would first be informed and explained to the customer before proceeding. You may also refer to the attached photos showing the actual condition of the condenser at that time. The condenser was indeed heavily choked, and our technician had also shown and explained the condition to your wife on-site before proceeding with the cleaning.
Based on our records, aside from the contract servicing, there were no additional chargeable works carried out for your system since 2021.
At the same time, if our technicians identify any air-conditioning issues during servicing, we believe it is our responsibility to inform and advise the customer accordingly. Otherwise, if the issue worsens later on, we would not be able to take responsibility for any resulting problems.
Before carrying out any additional work or chargeable services, we will always inform and explain the situation to the customer first. Only after receiving the customer’s confirmation will we proceed with the work.
You may also wish to check with the previous servicing company regarding their cleaning process, as the condenser condition was still heavily clogged during our inspection. We have also provided the relevant photos for your reference.
We absolutely did not hard sell any services. Regarding the condenser servicing, you may refer to the photos of the condenser condition provided. The condenser was indeed heavily choked at the time of inspection.
Based on our on-site inspection, any recommendations made by our technician would first be informed and explained to the customer before proceeding. You may also refer to the attached photos showing the actual condition of the condenser at that time. The condenser was indeed heavily choked, and our technician had also shown and explained the condition to your wife on-site before proceeding with the cleaning.
Based on our records, aside from the contract servicing, there were no additional chargeable works carried out for your system since 2021.
At the same time, if our technicians identify any air-conditioning issues during servicing, we believe it is our responsibility to inform and advise the customer accordingly. Otherwise, if the issue worsens later on, we would not be able to take responsibility for any resulting problems.
Before carrying out any additional work or chargeable services, we will always inform and explain the situation to the customer first. Only after receiving the customer’s confirmation will we proceed with the work.
You may also wish to check with the previous servicing company regarding their cleaning process, as the condenser condition was still heavily clogged during our inspection. We have also provided the relevant photos for your reference.
We absolutely did not hard sell any services. Regarding the condenser servicing, you may refer to the photos of the condenser condition provided. The condenser was indeed heavily choked at the time of inspection.
Tricorn Ng
5 days ago
They are quick and efficient. The customer service is also very prompt in replying to inquiries! Very happy with their service!
Sabrina Koh
5 days ago
Absolute waste of time engaging them. Messaged them to fix an appointment for site visit, they forgot about it on the actual day and said that they are not aware. Then suddenly remembered, gave me a wrong technician number. Had to chase them for a quotation and said that they don’t have the ability to carry out the works. No apology, no explanation. Terrible service and waste of time. Not professional
Response from the owner:We would like to clarify that we did not intentionally waste your time. Our team attended the site as scheduled for the inspection, and after confirming the situation, we informed you the next morning that we were unable to take up the project.
Additionally, as you mentioned, you had also arranged 3-4 aircon companies to attend the site for comparison. Therefore, we do not feel it is fair to say that we “wasted your time,” as we did arrange for our staff to attend the site and carry out the inspection properly.
Additionally, as you mentioned, you had also arranged 3-4 aircon companies to attend the site for comparison. Therefore, we do not feel it is fair to say that we “wasted your time,” as we did arrange for our staff to attend the site and carry out the inspection properly.
CHOONHENG TAN
6 days ago
I contacted City Cooling Pte Ltd on the morning of 9 May as my air con.was not working. City Cooling air con serviceman came to my house at 2Pm to service my air con. Within 5 mins, he find out the problem & change the part in less than 7 mins, & the air con is back in working condition.
City Cooling provided excellent service & it's serviceman is very experience.
Highly recommend anyone who required to service their air con.
City Cooling provided excellent service & it's serviceman is very experience.
Highly recommend anyone who required to service their air con.
王鹏
7 days ago
aung lbulbul 服务态度很好，做的也很仔细
Kyaw Gyi
1 week ago
Hi All, Today the jobs was successfully done and Good inspection by Aung , thanks
Chris C
1 week ago
City Cooling helped to resolve the issue with my aircon fan coil unit. The replacement fee was reasonable, and the overall service experience was good.
Special thanks to technician Aung Wuil and his partner. They were professional, patient, and very helpful throughout the process. They managed to address most of the issues and also took the time to share useful knowledge and advice about the aircon system, which I really appreciated.
The only area for improvement would be the appointment scheduling, as the timing was delayed on several occasions. If this aspect can be improved, the overall customer experience would be even better.
Overall, I appreciate the team’s professionalism and effort. Thank you City Cooling.
Special thanks to technician Aung Wuil and his partner. They were professional, patient, and very helpful throughout the process. They managed to address most of the issues and also took the time to share useful knowledge and advice about the aircon system, which I really appreciated.
The only area for improvement would be the appointment scheduling, as the timing was delayed on several occasions. If this aspect can be improved, the overall customer experience would be even better.
Overall, I appreciate the team’s professionalism and effort. Thank you City Cooling.
Limthiamyit SarinahLim88
1 week ago
Lucy Tan
1 week ago
Second times engaged to install new aircon.
Very please with the service rendered by Rana and team.
Job well done.
Will continue to use this company for my aircon servicing and will recommend to others too.
Very please with the service rendered by Rana and team.
Job well done.
Will continue to use this company for my aircon servicing and will recommend to others too.
Fiona Kwek
1 week ago
SUPERB Service and they will always drop text to remind you when your next service is due!👍🏻🤦🏻♀️👍🏻
Kwee Hoon Ong
2 weeks ago
Aung and Bulbul are do the very good job and good service I recommend to them
Ev Lee
2 weeks ago
Aung and Bulbul were fast with their service and extremely kind. Detailed in their explanation and service. Would definitely recommend them!
Jiang Bin
2 weeks ago
Aung and Balbal were very helpful and knowledgeable in identifying units which were not as cool and solved the issues for us.
Hock Eng Quek
2 weeks ago
Great experience with City Cooling.
Job well done 👍
Job well done 👍
ZJay
2 weeks ago
I had engaged City Cooling service back in Feb for the first time. The whole experience has been positive for the cleaning of my 2 aircon units. They are very experienced and hassle free. Whole process took less than 30mins. I would definitely engage them for the second time.
seeker1238
3 weeks ago
They have done a great job
Gordon Low
3 weeks ago
Professional service provider..
haan ilango
4 weeks ago
Well, they are so fast and efficient. I engaged them for almost 2 years. Just shifted house, their brand is all I can think of when it comes to aircon servicing
San T
4 weeks ago
Servicing was good. He kept the place clean and dry after each wash. Washing area was also not dirty. Informed arrival ahead of time.
Ke Sin
4 weeks ago
The servicing was done perfectly thanks
Elvina Hartanto
4 weeks ago
Been using their service for years now and they have done great job each time for ac service. They gave clear and honest assesment each time as well when we asked if it’s time to replenish thing or do chemical cleaning. No hard sale.
Thank you city cooling.
Update april 2026:
Not sure about the recent technicians that coming to service our aircons, there was time that technician was very rough, today technician had trouble opening the bigger aircon (which other technicians didn’t seem to have problem). no longer great service over time.
Thank you city cooling.
Update april 2026:
Not sure about the recent technicians that coming to service our aircons, there was time that technician was very rough, today technician had trouble opening the bigger aircon (which other technicians didn’t seem to have problem). no longer great service over time.
Thaqif Isa
1 month ago
The techs from City Cooling were very efficient with the servicing of our aircon units. Had them perform regular servicing of our 4 units and one compressor. The job done was of top quality.
Kelly Chang
1 month ago
Vinoth
1 month ago
“I’ve been using City Cooling Pte Ltd for my aircon servicing and they never disappoint. The team is punctual, professional, and very thorough with their work. Booking was easy and communication was fast, especially through WhatsApp. Prices are fair and the service quality is excellent. Highly recommended for anyone looking for reliable aircon specialists in Singapore!”
Aakash Raj
1 month ago
They are very professional and good.
Tsai Gary
1 month ago
I was initially worried about the ceiling since they had to create three large openings for the repair, but this company exceeded my expectations. After they finished, the ceiling patchwork was flawless—I can’t even tell where the holes were! The team was incredibly thorough and careful with both the ceiling restoration and the aircon installation
Ling
1 month ago
Great experience with City Cooling! Fast response, easy booking, punctual and polite technicians. No hard selling. Highly recommend.
Jyaeshika Low
1 month ago
Gd gd service and very happy to found this company
Pereira Serene
1 month ago
Job well done.
Thank you, City Cooling!!
Thank you, City Cooling!!
PUNEET NAYYAR
1 month ago
Hasan and Akon did an excellent with chemical wash and also close the false ceiling perfectly.
Very impressed
Very impressed
Deny Rah
1 month ago
Very good service provided by Aung. He explained the situation in detail without any notion of taking monetary advantage. Definitely will use the company again as long it is represented by Aung.
Adrian Teo
1 month ago
Engage city cooling for the first time to wash my LG inverter aircond (black). Reasonable price for four units of aircond. Came on time with one service crew.
Even though a one man show but the service crew did a very detail washing. Every part of the aircond that can be dismantle to wash throughouly. And clean up after servicing. Pretty amazing. Will use them again for sure.
Even though a one man show but the service crew did a very detail washing. Every part of the aircond that can be dismantle to wash throughouly. And clean up after servicing. Pretty amazing. Will use them again for sure.
Nic Lim
1 month ago
I have been using City Cooling Pte Ltd for many years and am very happy with their service. The team is always attentive, friendly and professional. They are genuine, honest and never oversell unnecessary services. It is great to have an aircon company that I can trust and I would highly recommend them.
Cynthia Koh
1 month ago
Noticed that this Company comes to my condo, so decided to contact them for maintenance of my aircons. Very easy to engage, and staff was prompt. He was efficient and polite. The pricing for services is reasonable. Will engage again for next time.
Aditya Srinivasan
1 month ago
City cooling is my default for aircon cleaning in Singapore and they are exceptional. I have been leveraging their service for over 5 years. They are punctual, efficient, professional with high quality cleaning. Most importantly value for money for the level of service! Would highly recommend 👍
Travis Huang
1 month ago
Very satisfied with the professional services provided by City Cooling. They are prompt in their replies and are transparent on their prices. Highly recommended! Updated and happy with servicing by Aung. Quick and thorough.
Saharudin Abdul Wahab
1 month ago
They are professionals… thk u Aung
Ang Chun Hua
1 month ago
Prompt service and flexible to changes
Sonjoy Sarkar
1 month ago
Admin respose was very fast and helpful.
Technician were professional, on time and did a good job.My aircon is colder now.
I really appreciate there support
Technician were professional, on time and did a good job.My aircon is colder now.
I really appreciate there support
Grace Quek
2 months ago
Staff that came was knowledgeable and efficient. They provided good advice and recommendations but was not pushy.
Mohammad Rizal
2 months ago
“Overall, a good experience with the aircon servicing. I did general servicing, chemical wash, and gas top-up, and the results were great—my aircon is much colder and working smoothly now.
The technician arrived a little late, but he was professional and did a thorough job. He also ensured everything was clean and functioning well before leaving.
Satisfied with the service and would consider using them again.”
The technician arrived a little late, but he was professional and did a thorough job. He also ensured everything was clean and functioning well before leaving.
Satisfied with the service and would consider using them again.”
Ishfaque Chowdhury
2 months ago
CityCooling service is prompt and also handles with care but sometimes need to instruct them during service.
LR N
2 months ago
Very responsive and reasonable price. Even send reminders to service my aircon. Thank you!
angsty marc
2 months ago
Fast and efficient. Aircon servicing is efficient and service staff is friendly.
Aircon works perfect now and it's vvv cooling
Aircon works perfect now and it's vvv cooling
M W
2 months ago
Service was responsive and trustworthy. The technicians were efficient and did a good job.
Ricoshay Harada
2 months ago
Excellent job by City Cooling Aircon Specialist. They know what they are doing and followed instructions. Keep it up and pls maintain this standard. Thank you.
Tim Yeo
2 months ago
Every visit, the technicians are dedicate to their job. Respect their professionalism. Every visit is a good experience.
Jennie Wee
2 months ago
Staff are polite and efficient when they came to service my air- cons.