CUSTOMER'S REVIEW

Calvin Lee
Calvin Lee
05:42 16 Oct 21
Chloe was very responsive and provided good customer service. She will check in with you after the servicing to ensure everything is alright. Servicemen was also punctual and polite, explaining the condition of my air con along the way and was not pushy to sell their package.
Ricky Lim
Ricky Lim
09:48 15 Oct 21
The lady received my call was professional and courteous. Appt was quickly confirmed. Did a general clean and washing of blower. Both aircon techs really know their stuff (how to dismantle the blower) and got the cleaning job done in 20 mins. I will definitely return to them for the aircon cleaning. Highly recommended.
Jiahang Zheng
Jiahang Zheng
06:58 12 Oct 21
I like their professional services and staff so patient,nicely and friendly. Best choice ever!! Highly recommended!!!
Chloe Property
Chloe Property
06:52 12 Oct 21
Nicely workers perform and customer services. Excellent experience with their company and I will recommend to all my friends and family members!!!
hueyni diong
hueyni diong
06:51 12 Oct 21
Technician is professional and punctual!will use it again
Minh Nguyet
Minh Nguyet
03:33 29 Sep 21
Lilian
Lilian
02:59 27 Sep 21
Their service is professional. They are very responsive on the inquiries and fast on maintenance!
fanny ng
fanny ng
10:54 22 Sep 21
Alex Tromans
Alex Tromans
14:16 20 Sep 21
We thought we'd give City Cooling a try after some bad experiences with our previous provider (constantly late, messy etc.)Really impressed with City Cooling! Both the responsiveness & ease of booking on Whatsapp, and the professionalism of the technicians. We've now bought a contract!
SC Liew
SC Liew
05:08 18 Sep 21
Normal service good job well done.
Lauren Ullman
Lauren Ullman
09:58 11 Sep 21
Prompt response on whatsapp, easy to schedule, very good service and advice; reasonable price.
soh felicia
soh felicia
07:24 11 Sep 21
Cindy L
Cindy L
13:15 10 Sep 21
Had engaged their service for aircon wash/maintenance, was pleasantly surprised that they keep the entire place including the toilet clean after the wash up. Would recommend their service.
Dbx D
Dbx D
04:51 10 Sep 21
Responsible service and worth the price
D. L.
D. L.
02:08 10 Sep 21
I'm so glad that I've chosen City Cooling for air con installation. Initially I wanted to buy my Aircon off Shopee or Lazada so that I can get 9.9 discounts. But after seeing horror stories about the installation or after sales services, I gave up. I called up a few companies with good reviews but hesitated to engage them due to their sluggish response. In the end I stumbled upon City Cooling after a lead provided by a customer who tried out another company and regretted he did not stick with City Cooling.The major plus points for me are:1) City Cooling has a strong installation team, a major plus point cos many companies suffered a lack of manpower due to the Covid situation.2) Fast response and easy to arrange dates3) Good after sales services4) And not forgetting, very reasonable pricing!
Kek Hean Hooi
Kek Hean Hooi
07:30 07 Sep 21
Raja Rajeriro
Raja Rajeriro
02:48 05 Aug 21
Punctual & good service.. keep it up guys
Teo Soon Heng
Teo Soon Heng
04:09 03 Aug 21
The staffs are punctual and did a very good job on servicing the aircon units. Highly recommended
Lee Cyrus
Lee Cyrus
04:57 18 Jul 21
Came ahead of appointment time, which is great as my kids can rest earlier. Did maintenance on my aircon and chemical wash of compressor. After maintenance effect were good as the aircon runs quiet and cooler than before. Very professional and fast paced.
Nicholas Steven
Nicholas Steven
08:25 23 Jun 21
They were very professional and did a very good job cleaning my aircon. Was very pleased with the service. They arrived slightly early but fortunately i was home so no problem.
Dian Nurfazila
Dian Nurfazila
01:46 19 Jun 21
Jack Quah
Jack Quah
03:39 18 Jun 21
Loon and Siang arrived punctually. They performed their task thoroughly, making sure the areas were cleaned after maintenance. Both gents were patient in responding to my queries. It was a pleasant and fuss-free experience for me from my first contact till completion of the job. I will continue to use City Cooling.
Timothy Han
Timothy Han
01:02 17 Jun 21
Good service , will definitely use them again.
Josephine Goon
Josephine Goon
02:40 09 Jun 21
M T
M T
07:15 21 May 21
My air con service technician, Loon, is the reason why I am writing this review. I have nothing but the highest praise for his efficiency and professionalism.He is patient, and is ever ready to lend a helping hand. He provides detailed explanations to queries, and does his best to rectify the problem.Unlike previous service technicians, who have provided perfunctory service in the past, Loon's professionalism and commitment to customer satisfaction should not go unnoticed.
peace sin
peace sin
10:20 15 May 21
从预约电话和安排的李小姐热情服务,到维修工人的勤奋工作,处处都体现出十分专业的服务。全部流程热情、认真、精细,完全是正规公司的规范服务。价格也十分合理,维修操作十分专业、娴熟、熟练、快捷!是我十分满意的一次服务体验,而且今后也会锁定这家公司的服务,成为忠诚客户。再次感谢公司的优质服务!
Chao Liang
Chao Liang
05:54 15 May 21
First time using their service. Excellent work!
Abdul Rahim Abdullah
Abdul Rahim Abdullah
11:19 08 May 21
Both Mr Loon and John was very professional and helpful and give me advice and did a very good job👍 stars Service for them 😀
Wen Kai Xu
Wen Kai Xu
04:23 05 May 21
尽责,有礼貌的服务态度迅速回复我们的询问,询价值得信赖,全力推荐👍👍👍
Moh K
Moh K
04:15 05 May 21
First time user. Very happy with their work quality, punctuality and clear explanation on the work done. Sgned for an annual servicing plan.
Eugene Tay
Eugene Tay
04:08 05 May 21
Engaged to top up aircon gas. Professional and knowledgeable technicians. Highly recommended👍👍
Jess Ying
Jess Ying
08:34 29 Apr 21
Good service with clearly explanation and no hidden cost. Responsible technician will get my approval before proceed servicing. Highly recommend
Lay Fen Tee
Lay Fen Tee
07:02 29 Apr 21
Souvik Chattopadhaya
Souvik Chattopadhaya
17:44 25 Apr 21
Prompt in their response to queries and service. Not pushy at all. They will make recommendations but it is up to the individual on whether to accept or reject. It was quite a while since I had serviced the aircon - so apart from regular cleaning, they cleaned the compressor, cleaned the duct for draining water and topped up coolant. City Cooling stands by their workmanship and provide a 3-month guarantee. Highly recommended.
Michael Ong
Michael Ong
10:04 24 Apr 21
Sen/Yiong came to my 1st Aircon Servicing as my Living Room Aircon was leaking on Wed.After they came on 24 Apr 21 Sat to do regular servicing I feedback to both of them the last cleaning of the Outdoor Unit was not done as the Compressor has full of dusts.After hearing they help me to do the cleaning of the Outdoor Unit so as to provide good Aircon Service.
Cheng Hong
Cheng Hong
08:26 24 Apr 21
Sen & Yiong performed very professionally when they did my house aircon servicing. Thanks to both of them for their great service.
Van Loo
Van Loo
06:44 24 Apr 21
Amanda Chuah
Amanda Chuah
05:59 24 Apr 21
Sian and Long was very helpful, very happy with the service provided, recommended!
Ernest Chew
Ernest Chew
02:14 13 Apr 21
Have been using this company for 2 years and service has never failed to meet expectations. Highly recommend Xian as he is honest and straight to the point.
Alina Yeo
Alina Yeo
06:15 03 Apr 21
First time trying the services of City Cooling. Loon and Choong were early to the appointment, very thorough in their AC servicing, efficient and neat - cleaning up after they were done. I tried a chemical overhaul for one FCU (first time) and when the unit was removed, they showed me the damaged insulation that is the culprit behind occasional leaks. Glad for the troubleshoot and had the insulation replaced. Also did general servicing of my 2 other bedroom FCUs. As the FCU in my living room is still very clean from minimal use, they told me it wasn’t necessary to service it, saving me the expense (and they washed the filter for me FOC!). Compared to the other company I was using previously, City Cooling felt much more professional. Would certainly continue with them!
Irene Teo
Irene Teo
10:20 02 Apr 21
Prompt & efficient service . Professional Service & knowledgeable.Will recommend friends & relatives to use their services . Very impressive.
P Panner Selvam Palanisamy
P Panner Selvam Palanisamy
23:37 01 Apr 21
J Z
J Z
04:38 01 Apr 21
Very good d service and attitude. offered discount due to schedule change. Recommended 👍🏻
Una goh
Una goh
00:51 31 Mar 21
responsible and always provide good price
Kennie Lai
Kennie Lai
08:26 30 Mar 21
Their servicemen shared their professional opinion and suggestions on what to do next / best for your AC. Friendly staff. Fast response.
Ritchie Kwok
Ritchie Kwok
08:38 27 Mar 21
wong jowo
wong jowo
02:22 26 Mar 21
Very professional and knowledgeable. Have contracted with their service for a couple of years now, they are always attentive and prompt with the most reasonable charges and price.
Derrick Tan
Derrick Tan
03:59 23 Mar 21
Engage them for system 4 replacement on my 5room HDB, using Mitsubishi 24/12/9/9, worker are expertise in their work, easy and flexibility of arrangement,there are some minor hiccup during the work but in overall they take responsibility to resolve fully and in timely matter.recommended
CaroI Wong
CaroI Wong
13:25 22 Mar 21
服务有责任心。服务人员很友善!当发现有问题就会安排最快的时间来跟进!服务业的最讲究就是好的服务,信誉,责任心!必须特别的给于阿Xi,阿Yong 点赞!👍
JC M
JC M
04:05 18 Mar 21
Great service and great follow up!
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