CUSTOMER'S REVIEW

Stuart Cheah
Stuart Cheah
19:22 07 Dec 22
Contracted city cooling cause of a leaking aircon issue.They provided a friendly, prompt response and was professional in dealing with us.The team they sent down were knowledgeable, giving reliable feedback and clarifications to my doubts. Their workmanship was sharp and clean. They did a chemical wash for the pipes and did a chemical overhaul with minimal mess within a constrained space.Satisfied with their service, definitely recommend these guys.
Toh Boon Peng
Toh Boon Peng
12:09 07 Dec 22
Prompt customer service provided when arranging an appointment over WhatsApp. The technician also did a good job. No water leaking from the aircon after servicing.
HR City Cooling
HR City Cooling
08:53 06 Dec 22
👍🏻👍🏻👍🏻👍🏻
Willim Wang
Willim Wang
08:38 06 Dec 22
I had bad experience with my aircon piping condensation repair.two guys did spot check and confirmed two leaky locations, quotation provided and agreed. When the service guy came down, said only to repair one leaky spot. after talking to manager, still cannot settled and wasted my off day.This is first time deal with the company, no trust at all.
Ahmad Ismail
Ahmad Ismail
08:04 06 Dec 22
Engaged them for aircon servicing after close to 1 year of no servicing. They came to check and recommend what is needed to be done. Now using aircon at 26 degrees but already felt cold.
Daneal Adam
Daneal Adam
05:08 06 Dec 22
Been engaging the team for aircon maintenance the past two years. Professional, fast and great value in my opinion. Easy to arrange for appointments via WhatsApp. Payments can be made via pay now as well. Technicians were knowledgeable and gave advice on how to ensure air con units remain in good condition. 5 stars!
GUO GUOQIANG
GUO GUOQIANG
07:31 03 Dec 22
Good maintenance team & one of the more affordable services out there for AC cleaning & maintenance
Bridget Tang
Bridget Tang
03:10 03 Dec 22
Very professional staff, highly recommended
Ellen Teo
Ellen Teo
02:50 03 Dec 22
Prompt replies. Punctual and efficient! Excellent!😊
dylen mun
dylen mun
02:23 03 Dec 22
Professional and fuss free. Easy to arrange and service is prompt
Theresa
Theresa
04:53 28 Nov 22
Technicians came early, which I like. Most of the technicians that I engaged from other companies came late. They are friendly and professional. They also vacuumed the areas which they worked on so that my house remained clean.
Chian Beng Chang
Chian Beng Chang
06:20 26 Nov 22
The two young men are polite and skillfull. Especially when they tell me the window is spoiled before they do the cleaning.
Rathi Priya
Rathi Priya
03:57 23 Nov 22
Steven GAO
Steven GAO
05:13 18 Nov 22
first time use City Cooling for my HDB HIP. the engineers attended quickly to conduct the site survey and provided a proposal for 3-in-1 aircon system full replacement including pipe and system . After the order being confirmed, we encountered a stock shortage problem. I was concerned as I worry my family members might not be able to move in after HIP is completed which had lasted already 11 days. The sales team lady Ms Karren Diong was so helpful after she received my SOS call. She quickly started action to source the new ac system we ordered and always kept us advised of the development/status which comforted us greatly . Eventually, with the efforts from sales , the two engineers Mr Lee and Hu , the new AC system was installed on time and the job was nicely done with satisfaction in our test. We feel fortunate that we have chosen City Cooling and most importantly were supported by it’s well trained staff like Karren Lee and Hu . Thank you very much for a fine job delivered on time .
STEVEN NG
STEVEN NG
01:38 09 Nov 22
Technician reach earlier than expected. Will only recommend you what's needed after checking. There is no power to my wireless adapter , they were fast to rectify the issue within 5-10min on the next business day.
Weehan Lim
Weehan Lim
11:06 08 Nov 22
The teams are professional and takes effort to do the servicing properly. Only encountered 1 of the team not so good and just did a hastily job but otherwise, they are excellent
keith cheung
keith cheung
11:04 04 Nov 22
Came within 24 hours, thorough cleaning of air con units. Clearly explained what needs to repaired and what doesn't. Nice people to speak to
Kiwi Kiwi
Kiwi Kiwi
10:46 04 Nov 22
They were on time for my aircon servicing and was very efficient in completing their job. Most importantly, did not make a mess while doing their job! Have also been engaging them several times before writing this comment.
Desmond Po
Desmond Po
10:30 04 Nov 22
I have been using city cooling these past few years for aircon maintenence. definitely one of the best and honest AC contractor that i have found. Keep up the good work .
w wong
w wong
05:26 03 Nov 22
Servicing team, Andy & Min, came to do came to do regular servicing of our aircon.They are trustworthy and did a good thorough job. Highly recommend..
Jian Zhang
Jian Zhang
14:40 25 Oct 22
CH EH
CH EH
09:27 20 Oct 22
Very dedicated, knowledgeable and efficient
24500peter
24500peter
04:01 19 Oct 22
Very good efficient service and good value from the City Cooling team.
Suhith Ratchumari
Suhith Ratchumari
22:48 18 Oct 22
Very good service
Adam Lim
Adam Lim
13:02 18 Oct 22
The service person arrived on time. They also provided clear explanations on what are the type of cleaning needed before proceeding. They did a thorough cleaning. Great job.
liow michael
liow michael
10:42 18 Oct 22
只能说真的太棒了,服务态度很好!Long和Mich仔細分析及處理冷氣問題的非常棒!
Vinh Nguyen
Vinh Nguyen
10:36 18 Oct 22
Tan LH
Tan LH
07:55 18 Oct 22
Good price and servicing
S Eio
S Eio
06:26 18 Oct 22
laurent grangier
laurent grangier
06:21 18 Oct 22
Service is good. Staff propose relevant operation when necessary.
Ah Lim
Ah Lim
12:10 16 Oct 22
很好的体验继续加油
Siow Kim Lim
Siow Kim Lim
11:06 16 Oct 22
Good service and kind technicians
Jick Fong Yong
Jick Fong Yong
11:05 16 Oct 22
很棒的体验
Saifuddin Ahmad
Saifuddin Ahmad
13:29 02 Oct 22
Engage them on the 19th of Sept. The person replying on WhatsApp was very professional and promt in reply. Their specialist team came on time. It was professionally done for chemical overhaul and they clean any tiny drops which is on the floor. It was a very clean job without us having to worry to clean after. Highly recommended. Will engage them every few mths for maintenance. Thank you so much.
ravi singh
ravi singh
09:04 30 Sep 22
Excellent service! Using their service for more than 4 years.
GT Gonzales
GT Gonzales
05:54 22 Sep 22
I always call them and they always respond in time. Their services are good and their workers give sincere suggestions and diagnosis. Keep it up! Good job!
Oscar Castro Serrano
Oscar Castro Serrano
04:25 17 Sep 22
I've used city cooling singapore a couple of times for servicing my A/C unit and they have been reliable and efficient. Good value for money.
Shahida Angullia
Shahida Angullia
04:56 10 Sep 22
Have been using their aircon servicing for close to 3 years, and it has been great so far. I got the 3 times a year, 3 units contract. Servicing team is 2 guys and is done professionally. No mess left behind and very efficient. They will recommend further add-on special cleaning when necessary (i.e. suggest chemical cleaning of condenser unit after 2 years), which is appreciated.Easy to liaise with office side when booking appointment too. Polite and professional in their communication. Highly recommended 👍🏼
Jasper Wong
Jasper Wong
04:33 10 Sep 22
My home air-conditioning was serviced & maintained by them every 3 months. I engage them because of how they do their work. Very friendly, professional and most importantly very honest. They are very transparent and price factor for me are affordable. They are very reliable and many times they would come to my rescue when I had aircon troubles and most often he would solve them. Thank you
Kwong Weiquan
Kwong Weiquan
04:24 10 Sep 22
This is my First time to engage city cooling the staff who are Jimmy &Selva was did the jobs well , before i engage city cooling my aircon keep 2 week or 3 weeks water leaking problem the previous contractor are not able to fix it .So i try to use city cooling cause i saw the review was good , when they come and check my aircon give me the advised ,explanation and told me that my aircon condition. Now already 3 weeks my aircon was dont come up the 'problem' of leaking. thumb up good jobs !
cindy goh
cindy goh
04:05 10 Sep 22
They are responsive, gd value, on time. Very happy with their service, highly recommended! 👍👍😊😊 Admin staff Ester is gd, fast in arranging appt. Service man Andy and partner Mgmyo is responsible.
Thomas Leong
Thomas Leong
01:55 08 Sep 22
Have been using them for the past 3 years. Keep up the good work! Highly recommended!
MM C
MM C
13:08 07 Sep 22
Overall we are pleased and satisfied with their services from the installation of the system few years ago and have engaged their cleaning services every year.The staff will analyse the air con and suggest the type of cleaning needed.
Addy
Addy
03:23 06 Sep 22
I have been using their services since 2019. I am very satisfied with their services. Responsive with their customer service, professional technicians for the services. Their technicians also provide excellent explanation about my aircon's problems and recommended to me with suitable solution. Nice price and nice services. I tried chemical overhaul recently, clean and good services from Hao and Win!
Judy Yeow
Judy Yeow
02:40 06 Sep 22
City Cooling is recommended by one of my friend. Thankfully they are doing excellent on installation, my aircon is working well. Before installation, they also provide professional consultation by help me to choose a suitable aircon according to my requirements. I would like to try their A/C service next time.
Sally Tay
Sally Tay
02:38 06 Sep 22
Their technicians are all friendly and knowledgeable. They wouldn't hard sell and always explain very clearly. Thus, I signed aircon servicing contract with them and they will always ensure that my air-cons serviced on time. I highly recommend this company if you want best value and best service~
Siow JiaMing
Siow JiaMing
02:35 06 Sep 22
The best aircon installation company ever! Fast response, fast booking and great attitude from customer service. Thus, their technicians also provide quick and perfect installation. Highly recommended!!
RK SL
RK SL
05:00 05 Sep 22
Been using them for 1 year on a 3 time yearly contract.One time technicians failed to come on scheduled date & had to re-secheduled. 3rd time scheduled on 1 - 3 pm but came late at 3 plus.Overall, job done was ok.
NC
NC
03:18 05 Sep 22
Technicians are polite and efficient. Staff is responsive regarding bookings and any issues that come up.
Yeok Koon Quak
Yeok Koon Quak
07:23 03 Sep 22
Been engaging City Cooling for a few years now. Always happy with their services, both on site and for appointment bookings.
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