CUSTOMER'S REVIEW

Helen Barclay
Helen Barclay
04:40 13 Aug 22
Very professional team offering a great regular AC maintenance and service plan.
shean yui
shean yui
07:09 05 Aug 22
Have been using this company’s aircon maintenance and repair service for many years. Always obliging with emergencies such as leakages, and proactively reminds about the maintenance services scheduled due in the contract. Highly recommended.
Venus Liu
Venus Liu
08:24 04 Aug 22
已经使用City Cooling的空调清洁服务四年了,非常满意这家公司的服务!
Always Moonshine
Always Moonshine
10:12 03 Aug 22
Christine Lok
Christine Lok
09:31 03 Aug 22
Engage with their aircon general services and I think their 1 year contract is very affordable among all thequotations I got from others
peh lena
peh lena
09:03 03 Aug 22
Very responsive. Job well done.
David Ee
David Ee
05:39 29 Jul 22
My go to aircon service company. Easy to book appointment. And serviceman are friendly.
Judy Yeow
Judy Yeow
10:30 28 Jul 22
City Cooling is recommended by one of my friend. Thankfully they are doing excellent on installation, my aircon is working well. Before installation, they also provide professional consultation by help me to choose a suitable aircon according to my requirements. I would like to try their A/C service next time
Addy
Addy
10:29 28 Jul 22
I have been using their services since 2019. I am very satisfied with their services. Responsive with their customer service, professional technicians for the services. Their technicians also provide excellent explanation about my aircon's problems and recommended to me with suitable solution. Nice price and nice services.
Siow JiaMing
Siow JiaMing
10:27 28 Jul 22
The best aircon installation company ever! Fast response, fast booking and great attitude from customer service. Thus, their technicians also provide quick and perfect installation. Highly recommended!!!
Eswan Esari
Eswan Esari
05:28 25 Jul 22
I kept delaying to service my AC eventhough its way past overdue. At certain point, you just have to leave it to the professionals and the final straw came when we found that its just better to on the standing fan instead of AC.After searching the web for a servicing company, I decided to try with City Cooling cos probably they are quite transparent with their price and read many good reviews.2 technicians came, Hu and Shun, and quickly inspected that 2 of my units need chemical overhaul. And they didnt find anything that need to be replaced or topping up gas, unlike some previous questionable experiences that I had before engaging City Cooling. The final bill was somehow expected as its just my fault for delaying to service regularly.What can I say after servicing, WoW!! Seems like my AC units are functioning like its new now. Big thumbs up to Hu and Shun, for doing a good work. Hope my review is helpful. Thanks.
hueyni diong
hueyni diong
13:35 23 Jul 22
Technician servicing good !will use it again thumb up
Jennifer W
Jennifer W
12:28 23 Jul 22
Decided to try out this after seeing all the good reviews. Is it just my luck or are the reviews rigged?Made an appt on Sat for 4-6pm, informed that the works should be completed by 7.30pm. At 5.50pm, nobody came or contacted me to inform technicians will be late. Called various times at 5.50pm and the person who picked up claimed that the technicians will be here at 6.30pm. He also guaranteed that the works will be completed within an hour as I informed that I need it to be done by 7.30pm at the time of appointment.Waited till 6.35pm and called, the person again claimed technicians are already downstairs and coming up. In the end, they only arrived at 6.52pm.Half of the works were done due to time constraints. Now I’m not sure if I should even continue to engage them.What is it with the people about false promises and punctuality? When I gave feedback to the technicians, Chinese Hu and Malaysian Shan, the former was digressing and the former was merely concerned about collecting payment.I usually dun find myself having trouble trusting people but people from this company from the admin staff, the one who picked up the phone and the technicians are really testing my patience.Will someone even get back to me to explain what happened?
Toby Z Bin
Toby Z Bin
05:39 23 Jul 22
Good service! Very on time and professional 👍🏻
francis law
francis law
02:37 22 Jul 22
Puntuality!Fast response and great pricing!like their service. 🙂
Kris Wx
Kris Wx
06:19 20 Jul 22
Had been getting City Cooling to service my home air conditional since the beginning of last year. Their technicians were professional and polite. They were responsive too when booking for an apppontment. Their prices were reasonable too. Highly recommended.
rahul pandey
rahul pandey
04:11 20 Jul 22
We have been using City Cooling services for last year or so. They are absolutely responsive on the queries and quickly action them. Their service has been of great quality and no complain whatsoever till date. They will go out of their way to ensure customer has great experience and happy with the work delivered. I would really recommend them to people looking for new AC contract services or someone looking for a change from the current vendor. Keep the good work going
Naili Lin
Naili Lin
05:03 16 Jul 22
Highly recommended ❤️Very responsive no hidden cost.Team came on time & gave good advices with no hesitation.Great service in cleaning my 3 unit 👍🥰
Candice Siu
Candice Siu
11:52 15 Jul 22
Excellent service, very professional and good value for moneyStrongly recommend
Kek Yc
Kek Yc
09:31 15 Jul 22
Zaini Taib
Zaini Taib
02:50 15 Jul 22
I have engaged their services for several times now.Fast and helpful by the admin team who responded to my WhatsApp request regarding scheduling and inquiries. Very friendly, professional and polite from their service team and doing a great job as always. Very appreciated and Thumbs Up!
Ling Chen
Ling Chen
02:28 14 Jul 22
挺不错的
Syed Mohiuddin Ahmed
Syed Mohiuddin Ahmed
13:21 12 Jul 22
Today, I hired the services of City Cooling Pte Ltd, for replacement of FCUs, in two rooms. Their technicians were excellent professionally, and yet very humble 👍👌. Even though, there were some obstructions in work area, but their smart thinking made the job done smoothly and neatly.I ll definitely recommend to my family and friends for their services.Thanks.... Calvin/John/Hao
Joshua Yeak
Joshua Yeak
08:12 08 Jul 22
Leon Yan-Feng Gaw
Leon Yan-Feng Gaw
08:51 06 Jul 22
I knew of City Cooling through their advertising mailers. Thought I try them out since my previous aircon servicing contract was coming to an end. They offered very competitive prices for system 4 aircon servicing. It was easy arranging a contract with them via Whatsapp web and they honoured the prices in their advertisement (note that prices are before GST). The service crew were punctual and finished the job quickly and thoroughly. I was very satisfied with their service and am looking forward to subsequent appointments with them.
Werner Sævland
Werner Sævland
06:27 06 Jul 22
Nixon A
Nixon A
05:56 06 Jul 22
highly recommended. Their admin smoothly accommodate my booking even I have to change it last minute due to some condo entry restrictions. Their service team also were good and have done a good job when servicing my aircon.
Mervyn Phea
Mervyn Phea
05:55 06 Jul 22
The technicians are friendly and knowledgeable. CS team prompts you for your quarterly appointments.
Jurgis Asvydis
Jurgis Asvydis
09:39 02 Jul 22
Always on time and customer servicebon point.
Sally Tay
Sally Tay
08:03 01 Jul 22
Their technicians are all friendly and knowledgeable. They wouldn't hard sell and always explain very clearly. Thus, I signed aircon servicing contract with them and they will always ensure that my air-cons serviced on time. I highly recommend this company if you want best value and best service.
A C
A C
12:02 30 Jun 22
Affordable and professional at all times. Highly recommended. They do a good job!
lilian chong
lilian chong
06:45 28 Jun 22
Valliappan Krishnan
Valliappan Krishnan
02:53 28 Jun 22
On time and pretty fast servicing. They also showed few pictures of the Aircon condition and suggested few cleaning packages. Good service overall.
Jonas Tan
Jonas Tan
09:01 27 Jun 22
Very professional and prompt service, at an affordable price! Very satisfied (:
Yani H
Yani H
08:58 27 Jun 22
whatsapp-ed them regarding the services, and they gave very prompt replies and detailed explanation. the servicing of our office air-con was done efficiently as well. will definitely engage them again!
Jeffrey Ong
Jeffrey Ong
05:20 25 Jun 22
Sherry Ng
Sherry Ng
14:20 24 Jun 22
Been with them for years! Very professional and their technicians are all friendly and knowledgeable. They do not hard sell and are very sincere. I signed a aircon servicing package with them and they will always ensure that my house AirCons are serviced timely. I highly recommend and if you want value for money, this is the company to go with!
Sam Tan
Sam Tan
10:47 23 Jun 22
Regularly engage their service. Good service. Service crew came on time and gave good advices. Did a good job cleaning the aircons, and did not rush through the work. Highly recommend.
Dennis Quek
Dennis Quek
10:34 23 Jun 22
Dmitriy Denisenko
Dmitriy Denisenko
06:54 23 Jun 22
Team recovered my old Daikin, what is already discontinued, with noise and mould issue, now is running as brand new. Highly Recommended!
Ming Zhang
Ming Zhang
03:35 23 Jun 22
Good service
Cheryl Choong
Cheryl Choong
06:13 20 Jun 22
Moved into a new place and required City Cooling's services for my aircons (2 units required chemical overhaul, compressors needed chemical washing and gas top up). They were efficient, professional and the service came with 30 day warranty, which they upheld. One of our units was problematic and needed them to come back on two separate occasions for different issues. The technicians took the problem very seriously and made sure they identified what was wrong and took the time to fix it.Whatsapp customer service made communications easy. Really appreciated the quick response and speedy appointments.Very happy with the quality of their service. I would use again for my regular servicing and would highly recommend!
Lo
Lo
13:22 16 Jun 22
Was introduced to City Cooling by a friend and have since used them twice for maintenance and chemical cleaning, quality of their service is consistently good and prices are very reasonable. Highly recommend.
Alvin Khoo
Alvin Khoo
13:29 14 Jun 22
I have been using city cooling services for a year and I would highly recommend then. Amazing experience and very good service. The technicians are amazing. I remember one year ago I had a guy name ah yong who was so patient in explaining everything. Recently had Hau and Khai who spent 2hrs thoroughly servicing my units with a smile while entertaining my 1 year old daughter who was too curious.
Lim Chien Chien
Lim Chien Chien
08:09 12 Jun 22
Excellent and very professional service. I thought my aircon spoilt, end up after their service and cleaning turn out like brand new.
Das
Das
07:57 12 Jun 22
Have been using since Y2018, appreciate the professionalism & get job done _ sincere , great wk by staff Xi/Sian & Sen. Thank u city cool , u people are the best . Cheers12/6/22 - continued professional setvice & appreciate thier economicalService contract . - peace of mind & quality setvice 👍🏼👍🏼👍🏼
Salawati Hassan
Salawati Hassan
10:17 01 Jun 22
Nurul Husniyah
Nurul Husniyah
05:12 21 May 22
Thank you for the service Loon and Selvan are friendly and well knowledge… appreciate it so much 👍🏽
Benson Ng
Benson Ng
02:12 17 May 22
Rachel N
Rachel N
02:16 13 May 22
Reliable and trustworthy business. I have used them to install and maintain my AC systems in my home. They are on time and thorough in their work.
Next Reviews
× How can I help you?