Lew Huey min
06:33 08 Mar 25
Jimmy provided excellent aircon service. He was prompt, professional, and got the job done quickly. My aircon is working perfectly now. Highly recommend!
Anna Bervander
12:41 04 Mar 25
Thorough and proper cleaning! Pleasant and professional guys! Recommend to anyone looking for a good aircon service.
SPIRITAZ
01:30 01 Mar 25
Easy to book appointment and efficient service. 👍
Lee Gek
12:45 27 Feb 25
Staff were very polite and friendly explained to us clearly what was wrong with our aircon. They also gave us good advice on how to check if the air con is still functioning efficiently.
hao boon
07:56 27 Feb 25
Good service attitude, high efficiency and great discounts and came on time!! Recommended
Lee TK
08:09 22 Feb 25
My room aircon was leaking and not cold. Engage city cooling for their services and is very satisfied by their hard working technicians on chemical overhaul for the 3 rooms. Will engage city cooling for yearly contract aircon servicing and also recommend friends to city cooling.
Veronica Teo
03:20 22 Feb 25
Both Technicians Roma & Mari came and did a really good job. Am happy with the service. Aircon is still doing well till date. Thanks for the help. Job well done.
Dr Siva Mahendran
03:16 22 Feb 25
The air in men who came were courteous and did an excellent job in servicing our aircons.
Fauziah Hussein
03:15 22 Feb 25
Excellent service.. very satisfied with city cooling.. thank you so much to the technician who came..
teguh_pranoto
06:48 19 Feb 25
City Cooling has been servicing our A/C in past several years. While junior team did a lousy job with leaking (despite chemical wash 6 months prior), a senior team fixed the issue and FOC.
Fennie Chia
06:32 19 Feb 25
SHUN/BI provided good and prompt service. They are thorough in their servicing and also provided recommendation if further fault is discovered.
tohua bu
05:40 19 Feb 25
Cindy Wong
05:35 19 Feb 25
good air con service with friendly technicians and support staff 🙂
Weijia Carrine
03:32 19 Feb 25
The technician are very professional, nice and helpful.
Sha Sanwan
08:05 16 Feb 25
Our techinician was Andy (if im nt wrong) and he is very good.He is fast, efficient and also clean. He is also very thorough. He was clear when proposing the services he thinks we need and also gave tips at the end on how to better work the aircon for optimal efficiency.Andy had also proven that a service done another company was clearly lousy, as he was able to troubleshoot simple issues we had when the other company denied the follow ups needed.I was glad i found citycooling online and they hv good technician to assist. Also responsive and accomodative to my appointment requests.Definitely have my trust to continue to service our aircon system at affordable rates too.Thank you.
Eric Ng
01:35 15 Feb 25
Vidya Peddada
09:56 14 Feb 25
Very good service. Prompt and efficient.
Nisin Saj
08:51 14 Feb 25
I have been a customer of City Cooling for some years , but my recent experience with their service has been extremely disappointing. During the last service, the technician advised me to top up the cooling agent, and I followed his recommendation and asked to proceed . However, after the top-up, the air conditioner’s performance worsened, with slow cooling and had to set few degree lower to attain the cooling as before. I monitored the performance for more than week ,ensuring not to give a false alarm before reaching out to City cooling . City Cooling sent technicians to inspect the issue and told me they will get it resolved , and after hours of trying to bleed the air, technicians recommended a vacuum drain and a complete replacement of the cooling agent.To my surprise, they then quoted nearly SGD 400 for this procedure. When I raised my concerns, the customer service representative spoke with their boss and offered a SGD 30 discount as a goodwill gesture, despite the fact that the issue only arose after their service. Before the service, my air conditioner was working fine. While City Cooling seems competent when everything goes smoothly, their handling of problems has been extremely poor. This experience has left me very disappointed and looking for a different company
Kek Yc
05:03 14 Feb 25
Recently had my air conditioning units serviced by Mr Hao who was punctual, professional and knowledgeable. I am very pleased with the work.
Yu Viola
07:09 27 Jan 25
Mr Hao did a really thorough job servicing our air conditioners. Would highly recommend this company for prompt communications, and good service!
Jais Amat
02:03 26 Jan 25
zh kim
08:56 22 Jan 25
kalki r c
09:39 20 Jan 25
I tried other Aircon services but went back to City Cooling again. They are very responsive on WhatsApp and it’s super easy to book appointments for servicing.The Aircon tech guys are professional and courteous. They are reliable and knowledgeable. I’m very happy to recommend City Cooling.
Clarisse Sim
08:20 20 Jan 25
Very pleasant cleaning session for my aircons at home with City cooling. Andy was nice and polite, and got the job done well¬
Jan Tam
02:33 18 Jan 25
Hao provide excellent service. One man show but very efficient.
H D
12:25 17 Jan 25
Quite good service, I have been using them.
Keerthi Kesaan
12:24 17 Jan 25
Miguel Del Rosario
11:41 17 Jan 25
Very well cleaned, can feel the cool breeze coming out. Technician very detailed on cleaning. Will schedule for the next cleaning appointment. Thank you.
Ah Wen
11:08 17 Jan 25
Very professional and fast working.
Victor Huang
10:59 17 Jan 25
great service, very professional
SH Wong
10:44 17 Jan 25
Rana and Man service was impeccable and excellent. Rana was very helpful and made sure the job was completed to satisfaction with Man. They deserve a promotion!
Thong Lee
10:05 14 Jan 25
xinyou lee
10:02 14 Jan 25
The positive reviews of city cooling are truly reflective of their high quality of service. technician mr Bi, is friendly, professional, and thorough in the cleaning process. 100% recommend!
Yap Lee
09:18 13 Jan 25
Good service 👍👍👍，thanks city cooling
derrick tan
05:33 10 Jan 25
Excellent service , cheapest in the market , and very reliable service and very courteous worker from them
Zoe Chew
04:00 10 Jan 25
Good service 👍🏼We used their air-con cleaning service for almost 5 years and they always promptly reply by their customer service
Gayathiri Ramesh
02:39 10 Jan 25
Worst experience. Few minutes after servicing guy left, both ACs started dripping water. Another technician came late at night again to fix it and he was handling the aircon in a very rough manner. After few days, the flipping motors of both Air Cons got damaged and they are unable to shut. Later we called another servicing company, they inspected and told us that the aircons have not been serviced properly and damaged on the inside. I am still unable to reach City Cooling staff regarding this damage.
Jacqueline Chan
00:56 09 Jan 25
We’ve been using CityCool for probably over five years already, and they have been very responsive and reliable. When our renovation contractor cracked our aircon casing and our ID claimed he was unable to find a replacement cover, we contacted CityCool and was able to get the replacement ordered and installed very quickly. Well done!!
Liam McDonald
09:40 08 Jan 25
I was being a total dick and overreacted to something small. I even said "I'm never going to use these guys again!" But then I thought about it and realised I've used many Aircon services and they really are the best. I was suck a jerk they tried to comp the service and I was ashamed. I couldn't do that. I'm a business owner too and that wasn't fair. So I apologised and will continue using them.
Ng Kent
13:36 07 Jan 25
Request for chemical cleaning. Mr Cong and his partner came and dismantle the fan coils for a deep cleaning. He also check the gas pressure to make sure no leaks from the compressor after fixed back even though outside is raining heavily. Really appreciate his meticulous works and also help clean up the area.I gonna engage him again if I need another major servicing. Price is reasonable also.
Rinah Kariyani
09:09 04 Jan 25
Found City Cooling on Google and I was not disappoeinted with their service.Response was quick n precise. Win and Jadae, technicians who came for the servicing was thorough, meticulous and efficient.Good thing is they dont push for servicing contract or change parts etc. I did chemical wash for my 2 unit and its less than 300. Highly recommended!
hon wai bak
06:21 01 Jan 25
We have been using the company's aircon servicing for 2 years. Always satisfied with the good valued and quality service.
James Goh
03:59 30 Dec 24
Engaged their service for the 3rd time and I must say they are professional and good in air con cleaning. The staff is friendly and make sure to clean up after servicing.
EE wen
04:18 27 Dec 24
jimmy very profesional
Grace Yao
03:53 27 Dec 24
City Cooling has been engaged since Nov 22, been through the process of gas refill, compressor cleaning, pressure tests, repiping, now after more than one month, air con is still not cold and 3 aircons are laying on the floor and pressure test has been redone and given completely different result. My aircon still awaiting professional trouble shoot and method to resolve the issue. Who could assist us ?
alan wang
10:01 24 Dec 24
I am very happy with the servicing by Andy from city cooling. He is really good in his job and fast also. I requested to have him do servicing for us in the future and the boss agreed. Feeling so happy.
wm kong
05:30 24 Dec 24
I would like to commend on Muth and Man careful cleaning job at my place. It was a chemical clean work but both men did a good work with minimum dirt generated.
Judi Goh
10:48 17 Dec 24
The aircon technician Cong is nice & experienced. He changed the PCB on my Panasonic pretty fast
Angelina C
12:18 10 Dec 24
I have had our units serviced by the team from City Cooling. They are very efficient and usually accommodate the requested time day and time. They have also been very quick but respectful to the property. Cleaned up after themselves too. I had a follow up question and they did not hesitate to come out and speak to me. Will be booking them for again.
Sarah Diana
13:04 09 Dec 24
It was a great experience. The servicemen win/jadad were excellent with their friendly demeanour, work, cleaning and service. The customer service on whatsapp is prompt in replying and the service fees are a lot cheaper than other companies.I've tried using other services and they were not as meticulous nor punctual or has poor customer service operations.Definitely recommend this company and I'm continuing their services, converting to contract basis!
