Customer Reviews
Great service! The team cleaned the aircon units well and left everything neat and tidy. Fast, efficient, and reliable.
kusnardi quek
11:51 01 Aug 25
Good service.
Robyn
06:38 01 Aug 25
Kudos to Kamal and team who did an inspection for aircon unit and a thorough chemical wash for compressor.They are most efficient and careful in their work.Special thanks also to phone operator lady for arranging the same day works!
Aladdin
07:16 31 Jul 25
Being their customer for years. Consistent good service and attentive response in scheduling and feedback. Very reasonable price as well 👍🏻
J Z
04:28 31 Jul 25
Competent technicians
yuntai lai
03:51 31 Jul 25
The technician Kamal was thorough and great in his service. Would want to use back his service again.
Avi Vacer
03:41 31 Jul 25
1. They charge an additional $15 for removing the blower in the FCU when doing servicing. And they don't seek your approval before they do that. 2. When they don't know how to dismantle an old FCU model for servicing, they will just remove the cover to clean the filters which all of us can perform. 3. The aircon were cleaned by Whole City Aircon Service (invoice 26446) on 30May25. The only male tenant moved out on 14Jun25 and the property was not inhabited until 30Jul25. How dirty can the aircon be? For those who read this review, Whole City knew how to clean a Fujitsu aircon properly.
Marc Lexus
03:17 31 Jul 25
I’ve always used this company for aircon servicing and I’m very satisfied with their service. They are professional, friendly, and always explain how to maintain the aircon properly. They also remind me every 3 or 6 months when it's time for the next servicing, but they are never pushy. Their prices are very reasonable and transparent. Highly recommended!
CPD Lusi
02:27 31 Jul 25
Been using City Cooling for going on 5 years now at our old place and new for maintenance services. The team is always helpful, professional, and prompt. Highly recommended
Oliver Shoesmith
03:25 26 Jul 25
Clean with patient and carefully
Chung Liang Pan
09:30 25 Jul 25
Have been using them for years now. Good service and I love how they always send reminder that it's time for aircon servicing 😂
hellojingwennn xoxo
09:29 25 Jul 25
Very satisfied with their service. The technician was experienced and efficient. I'll definitely use them again next time.
CHEN ZHOU
09:19 25 Jul 25
I have arranged for Andy to come and deal with my air conditioning problem several times. He always made proper arrangements for the customer from his professional perspective and solved my air conditioning problem. It is worth recommending.
Phuah Steven
07:55 25 Jul 25
Very good experience with the air con servicing. The technician is meticulous and swift. He is also good to explain what is needed in my case. Thumbs up.
Meixian Lee
11:37 24 Jul 25
extremely satisfied with the entire experience
Hoài Trần Long
11:54 23 Jul 25
Had excellent experience with City Cooling. The installation team was on time and completed the work professionally, including the ceiling patch work. Overall good experience and recommended aircon company.
Arvind
02:49 17 Jul 25
service is really professional and excellent. thanks Win and Jadab!
teng yin
07:10 16 Jul 25
Good aircon servicing
Nicholas Tong
12:48 09 Jul 25
Best AC company we’ve used for 1+ year now, always very prompt response and cleaning and very honest. Strongly recommend their contract and really good customer service.
Cora Dean
07:46 08 Jul 25
Very responsible and knowledgeable. Friendly too.
stacy tan
04:03 07 Jul 25
I have been using City cooling’s services for the last 7 years plus for AC servicing and cleaning. Their staff is very professional and efficient. I am very happy and satisfied and plan to continue with them.
Ranjay Singh
00:00 07 Jul 25
Nice service and value for money
Shulong Liu
08:02 06 Jul 25
It's been more than 6 years we service our aircon from city cooling one of the good service provider's thank you city cooling.
Anandababu Krish
12:29 05 Jul 25
Great service! And fast!
Kevin Schwab
06:19 05 Jul 25
Good price and timely emergency repair response.
Ataru Onuma
05:36 05 Jul 25
Friendly. Giving professional advice. Highly recommended
Richard Pangilinan
05:21 05 Jul 25
I had a great experience with this aircon servicing company. The technicians are professional and very thorough with the cleaning. They explained the process clearly and made sure everything was working perfectly (including cleaning my bathroom after chemical wash) before leaving. The aircon is now much cooler and quieter. Highly recommended for anyone looking for reliable and efficient service!
Yang Morrise
16:56 03 Jul 25
CY
08:48 03 Jul 25
Prompt, fast, and will remind us when months gone by for the cleaning of aircon.
Dominic Yong
00:52 01 Jul 25
Very satisfied with th AC cleaning service，will use agian
黄雅琦
08:10 20 Jun 25
Yan Leng Teoh
06:36 16 Jun 25
Technicians are professional and did a good thorough job.
Joyous
02:38 07 Jun 25
City Cooling guys are always on time, efficient and will update client on the state of the AC blowers ALL the time! Trust them to do a good job 👍!
abdul razak
03:45 06 Jun 25
Have been using the service for many years. Staff is responsive and will send reminder for quarterly servicing. Convenient and fuss-free
Carine Chua
14:04 28 May 25
Good servicing
Muhammad Zafir
07:44 22 May 25
I had a very good experience with CityCooling aircon cleaning service. The cleaners arrived on time and were extremely polite and professional. They worked efficiently and did a thorough job, everything was clean and tidy once they were done. I really appreciated their attention to detail and friendly attitude throughout the process. Overall, I’m very satisfied with the service and will definitely engage them again in the future. Highly recommended!
sl.
03:05 22 May 25
Customer service is fast response & Technician attend the appointment on time
Teng Hao Lim
10:42 20 May 25
The installation of my new air con system (fan coil & compressor unit( was carried out professionally. Since the installation, my family has been enjoying the cool air from the air con unit. Well done and great job from the City Cooling's technical personnels! Thanks!
Jeffery Lim
06:35 20 May 25
Excellent service at a reasonable price — fast, reliable, and consistent. City Cooling was very accommodating when I needed to reschedule. The technicians were friendly, shared practical aircon maintenance tips, and got the job done quickly and professionally.
M Mathivanan
02:25 20 May 25
Used this aircon servicing company for several years - always prompt, professional, and fuss free service. Thanks!
Gabriel Yam
00:48 19 May 25
Had a good experience with City Cooling. The technician was efficient and dealt with us simply. Would recommend.
Nasen Zhang
13:28 11 May 25
Great service! The team was friendly, on time, and did a solid job. Easy to arrange appointment with admin as well.
Lunique Yong
07:14 06 May 25
Good service, well done
rocelyn santiago
09:18 30 Apr 25
Excellent experience, fast communication and feedback, tentative specialists for comfortable price. Very happy to work with them for 3 years already
Nastya Mamrukova
01:43 30 Apr 25
Good and fast, honest too
xiao dong yan
05:34 29 Apr 25
Your technicians Long, Muthu and San were friendly and very professional. Not an easy installation here and they did well
Kok Keong Sia
05:05 29 Apr 25
The guy from this company came to do aircon servicing. He did chemical wash to my son's room as water was dripping..he did thorough check on my gas too.The other 2 rooms were ok. I hope my problem that is aircon dripping will be solve with this chemical washing.
norzie yusof
03:44 23 Apr 25
Great service at reasonable price, and it’s fast and reliable as always. City cooling was also willing to accommodate to date changes due to sudden rain conditions at my place. The aircon technicians also shared tips on how to maintain our aircon. Will definitely engage them again.
Walter Phua
03:51 11 Apr 25
Just had a very good experience with City Cooling's technicians Yong and Soon, for which I would like to commend them.One of my aircon units is a particularly tricky one, as it is located close to a high ceiling, to service a loft area, and can only be accessed via a 5m ladder. Many companies have not been able to do the job (esp for chemical overhaul).After realising that their original ladder was too short, instead of turning down the job, they went to obtain the right ladder, and completed it without any fuss. Their attitude was very professional,. They also recommended a long-term solution to relocate the aircon unit, such that it would be less problematic for servicing in future, which was very useful.Lastly, they were on time, which I really appreciate, due to bad experiences with other servicing companies. Looking at taking up a regular contract with them in future.Updated review (2025): Have been with this servicing company for years. Good rate, reliable, and always prompt in checking in for regular servicing. Thanks!
Amanda Chua
07:57 10 Apr 25
Foo June
06:50 09 Apr 25
