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Customer Reviews

good service
Pauline work
Pauline work
01:06 14 Apr 21
Have been using this company for 2 years and service has never failed to meet expectations. Highly recommend Xian as he is honest and straight to the point.
Ernest Chew
Ernest Chew
02:14 13 Apr 21
First time trying the services of City Cooling. Loon and Choong were early to the appointment, very thorough in their AC servicing, efficient and neat - cleaning up after they were done. I tried a chemical overhaul for one FCU (first time) and when the unit was removed, they showed me the damaged insulation that is the culprit behind occasional leaks. Glad for the troubleshoot and had the insulation replaced. Also did general servicing of my 2 other bedroom FCUs. As the FCU in my living room is still very clean from minimal use, they told me it wasn’t necessary to service it, saving me the expense (and they washed the filter for me FOC!). Compared to the other company I was using previously, City Cooling felt much more professional. Would certainly continue with them!
Alina Yeo
Alina Yeo
06:15 03 Apr 21
Prompt & efficient service . Professional Service & knowledgeable.Will recommend friends & relatives to use their services . Very impressive.
Irene Teo
Irene Teo
10:20 02 Apr 21
P Panner Selvam Palanisamy
P Panner Selvam Palanisamy
23:37 01 Apr 21
Very good d service and attitude. offered discount due to schedule change. Recommended 👍🏻
J Z
J Z
04:38 01 Apr 21
responsible and always provide good price
Una goh
Una goh
00:51 31 Mar 21
Their servicemen shared their professional opinion and suggestions on what to do next / best for your AC. Friendly staff. Fast response.
Kennie Lai
Kennie Lai
08:26 30 Mar 21
Ritchie Kwok
Ritchie Kwok
08:38 27 Mar 21
Very professional and knowledgeable. Have contracted with their service for a couple of years now, they are always attentive and prompt with the most reasonable charges and price.
wong jowo
wong jowo
02:22 26 Mar 21
Engage them for system 4 replacement on my 5room HDB, using Mitsubishi 24/12/9/9, worker are expertise in their work, easy and flexibility of arrangement,there are some minor hiccup during the work but in overall they take responsibility to resolve fully and in timely matter.recommended
Derrick Tan
Derrick Tan
03:59 23 Mar 21
服务有责任心。服务人员很友善!当发现有问题就会安排最快的时间来跟进!服务业的最讲究就是好的服务,信誉,责任心!必须特别的给于阿Xi,阿Yong 点赞!👍
CaroI Wong
CaroI Wong
13:25 22 Mar 21
Great service and great follow up!
JC M
JC M
04:05 18 Mar 21
Thumbs up.. the service is superb. The serivceman is polite and professional. He will explain what are the situation of each aircon (if got slight problem) and advise what you should do, but never push you to service it if the problem is still ok... Very satisfied. Will call for service again! !!! ♡♡♡♡
Supreme Queen
Supreme Queen
12:13 17 Mar 21
Sian 和他的小哥很专业,还给出了空调使用注意事项。因为买的resale HDB,给所有空调做了一次彻底维护。以后会考虑包年服务
OneZer0
OneZer0
11:21 17 Mar 21
Very professional and very good servicing. Quick and affordable!The follow-up after the servicing is also very good.I highly recommend.
Marissa PHANIVONG
Marissa PHANIVONG
08:28 17 Mar 21
Highly recommend city cooling for air con servicing. Especially their worker Loon very experienced and very very good atitude. Thumbs up👍👍👍
lee Chris
lee Chris
08:46 11 Mar 21
The technician Mr. Sian has done good work for servicing, hence I recommended him for service and repair. By customer
dhanunjaya rao
dhanunjaya rao
04:48 10 Mar 21
We have contracted with Citycooling Aircon maintainance service for 3 years now, they always attentive and prompt. Special thanks to Sian and Long!
Eve Ho
Eve Ho
03:24 10 Mar 21
2 technicians came and installed an aircon and also cleared away all 3 units of my old aircon. They did an efficient job and also help me clear up the mess after a long and tiring job. Really appreciate their efficient and neat work. Thank you. Highly recommend them.
Esther Tan
Esther Tan
15:18 09 Mar 21
Recently did chemical overhaul on 2 of my units and I am very satisfied & happy with their good workmanship (techs Soon & BB) and overall results. Now my 2 bedrooms Aircon units are working again almost like new!
Herwan Samat
Herwan Samat
06:38 09 Mar 21
I have been using city cooling from last two years. I'm happy about their service so far. Their staffs are always on punctual, professional and are very efficient. Loon and Khai have been servicing me and they are very good at what they do. Always trustworthy to help customer from small problem to big problem ( regular outdoor compressor checking). I would highly recommend their service!
sudhir chowdary
sudhir chowdary
12:24 08 Mar 21
张张福立
张张福立
02:41 06 Mar 21
I have engaged City Cooling for almost 3 years. I will always get a timely reminder for cleaning date due.Even after the contract is over, they are never pushy to make me sign up another contract but they do send me WhatsApp message of their promotion.Even their crew of 2 men comes over to service, they are strictly professional with a SMILE.That is why they always deserve a cold drink after work is done.Thank you and highly recommended to all who reads this.
Ambrose Solomon
Ambrose Solomon
02:52 03 Mar 21
XIAOLONG SUN
XIAOLONG SUN
05:39 01 Mar 21
Very professional and informative team. Had some issues with my compressor and after checking, found out that it was the thermistor that was faulty. The guys tried to rectify it without any cost (by swapping the thermistor to another one that wasn't in use), but unfortunately, the whole set was faulty. Made another appt, and they turned up on time, fixed it promptly and also assisted to resolve some minor issues with the AC. Great service.
Jonathan Ling
Jonathan Ling
09:13 24 Feb 21
Very professional and efficient
Sean Tang
Sean Tang
11:50 18 Feb 21
Professional team. Great service, will definitely recommend them to my fam & friends. Will engage their service in the future for my house & shop
Jesmond Tan
Jesmond Tan
07:30 16 Feb 21
Claus Helbing
Claus Helbing
08:55 10 Feb 21
Puntuality!Fast response and great pricing!like their service. 🙂
francis law
francis law
04:39 03 Feb 21
I have tried a couple of air con maintenance services but I have to say Cooling City hasn't failed me for the past 3 years. Their staffs are always on punctual (I have met many who has rubber band timing), professional and are very efficient. Loon and Khai have been servicing me and they have went beyond their scope by looking out for rusty compressor bracket and have helped me to clear the choke at my bathroom drainage. I would highly recommend their service!
Pei Wen Loo
Pei Wen Loo
03:17 29 Jan 21
Fast and professional service rendered by Soon and Yong
Chye Lee Ng
Chye Lee Ng
14:16 27 Jan 21
I’ve been using their service for 5 years at 2 homes. Top notch and friendly attitude. Recommends only the relevant cleaning services
Shuwen Koh
Shuwen Koh
08:44 27 Jan 21
Satisfied
Rani Kaur
Rani Kaur
04:10 27 Jan 21
Had my aircon serviced with chemical clean. Very professional service. Service comes with a 3-month warranty which they honoured - they came down to check my aircon no questions asked when I raised some questions, even though they found no problem after that. Excellent service!
Ed Chng
Ed Chng
02:49 20 Jan 21
Originally hired by my mum to provide a basic cleaning service for the air-cons for 3 rooms, but upon inspection, was recommended to do a chemical clean for the systems because of bad gunk and dust clogging. Was also informed (with evidence pointed by the crew) that the previous crew was doing a bad job (which my mother already knew as we were having air-con leaks in her room extremely frequently, e.g. 3 weeks after a clean at one point).Was offered a very good price for the clean, and the service was amazing, I had to live with using the aircon at almost full blast (fan speed) and between 21-23 degrees prior to the clean. After the clean I was having to dial down the fan speed and temperature because I was freezing, even at 25 degrees.Props to Yiong and Sen for the clean, great job done. Will recommend.
Andrew Lam
Andrew Lam
01:55 20 Jan 21
Good service from Khai and Loon. Able to provide advice and no hardsell.
Pearl Tan
Pearl Tan
04:34 16 Jan 21
Calvin Tan
Calvin Tan
05:35 14 Jan 21
Good service. The technicians called before and arrive on time, they also advised some chemical washing was needed.
Russell Chan
Russell Chan
02:58 13 Jan 21
不错。服务好
Francis Foo
Francis Foo
02:09 13 Jan 21
Very professional and efficient! Will definitely recommend to my friends.
Man Li Chang
Man Li Chang
12:16 12 Jan 21
Quinn L.
Quinn L.
16:35 01 Jan 21
Raja Rajeriro
Raja Rajeriro
09:49 28 Dec 20
Patrick Perker
Patrick Perker
06:54 23 Dec 20
Hired city cooling for aircon maintenance , they suggested the best solution needed depending on the condition of each air conditioner, Sian and his team did a good job- Thanks
Nilukshie Soosaithasan
Nilukshie Soosaithasan
12:06 17 Dec 20
They cleaned the Aircon unit very cleanly, and also ensured the surrounding area (floor) was clean. They also did a follow up when there was a problem afterwards.
KOO MJ
KOO MJ
06:36 10 Dec 20
1st time engage AC cleaning from City Cooling Engineering thru WhatsApp appointment. Customer service very responsive. The technicians came on time. Technician Hong very patient and expert . Before start cleaning service, he asked any issue from AC , so he can help to troubleshoot. He inspected the unit and show me what he will do. He informed me that compressor need to cleaning too but not hard sell . He explained the pro and let me decide. Strongly recommend City Cooling Engineering 👍🏻
Wendy Loi
Wendy Loi
12:42 08 Dec 20
Sunil Gullipalli
Sunil Gullipalli
04:34 08 Dec 20
The Aircon technician was on time. The service is good value and good quality. Overall service is excellent.
Loh Yee ling
Loh Yee ling
02:27 08 Dec 20
We had them first time for one time service, and Mr. Sian and Mr.Long did a good job and gave us good discounts for package, their services was so good. Definitely recommended.
Ramesh Rajan
Ramesh Rajan
10:15 03 Dec 20
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