01:46 19 Jun 21
Loon and Siang arrived punctually. They performed their task thoroughly, making sure the areas were cleaned after maintenance. Both gents were patient in responding to my queries. It was a pleasant and fuss-free experience for me from my first contact till completion of the job. I will continue to use City Cooling.
03:39 18 Jun 21
Good service , will definitely use them again.
01:02 17 Jun 21
02:40 09 Jun 21
My air con service technician, Loon, is the reason why I am writing this review. I have nothing but the highest praise for his efficiency and professionalism.He is patient, and is ever ready to lend a helping hand. He provides detailed explanations to queries, and does his best to rectify the problem.Unlike previous service technicians, who have provided perfunctory service in the past, Loon's professionalism and commitment to customer satisfaction should not go unnoticed.
07:15 21 May 21
10:20 15 May 21
First time using their service. Excellent work!
05:54 15 May 21
Both Mr Loon and John was very professional and helpful and give me advice and did a very good job👍 stars Service for them 😀
Abdul Rahim Abdullah
11:19 08 May 21
Wen Kai Xu
04:23 05 May 21
First time user. Very happy with their work quality, punctuality and clear explanation on the work done. Sgned for an annual servicing plan.
04:15 05 May 21
Engaged to top up aircon gas. Professional and knowledgeable technicians. Highly recommended👍👍
04:08 05 May 21
Technician is professional and punctual!will use it again
08:39 29 Apr 21
Good service with clearly explanation and no hidden cost. Responsible technician will get my approval before proceed servicing. Highly recommend
08:34 29 Apr 21
Lay Fen Tee
07:02 29 Apr 21
Prompt in their response to queries and service. Not pushy at all. They will make recommendations but it is up to the individual on whether to accept or reject. It was quite a while since I had serviced the aircon - so apart from regular cleaning, they cleaned the compressor, cleaned the duct for draining water and topped up coolant. City Cooling stands by their workmanship and provide a 3-month guarantee. Highly recommended.
17:44 25 Apr 21
Sen/Yiong came to my 1st Aircon Servicing as my Living Room Aircon was leaking on Wed.After they came on 24 Apr 21 Sat to do regular servicing I feedback to both of them the last cleaning of the Outdoor Unit was not done as the Compressor has full of dusts.After hearing they help me to do the cleaning of the Outdoor Unit so as to provide good Aircon Service.
10:04 24 Apr 21
Sen & Yiong performed very professionally when they did my house aircon servicing. Thanks to both of them for their great service.
08:26 24 Apr 21
06:44 24 Apr 21
Sian and Long was very helpful, very happy with the service provided, recommended!
05:59 24 Apr 21
01:06 14 Apr 21
Have been using this company for 2 years and service has never failed to meet expectations. Highly recommend Xian as he is honest and straight to the point.
02:14 13 Apr 21
First time trying the services of City Cooling. Loon and Choong were early to the appointment, very thorough in their AC servicing, efficient and neat - cleaning up after they were done. I tried a chemical overhaul for one FCU (first time) and when the unit was removed, they showed me the damaged insulation that is the culprit behind occasional leaks. Glad for the troubleshoot and had the insulation replaced. Also did general servicing of my 2 other bedroom FCUs. As the FCU in my living room is still very clean from minimal use, they told me it wasn’t necessary to service it, saving me the expense (and they washed the filter for me FOC!). Compared to the other company I was using previously, City Cooling felt much more professional. Would certainly continue with them!
06:15 03 Apr 21
Prompt & efficient service . Professional Service & knowledgeable.Will recommend friends & relatives to use their services . Very impressive.
10:20 02 Apr 21
P Panner Selvam Palanisamy
23:37 01 Apr 21
Very good d service and attitude. offered discount due to schedule change. Recommended 👍🏻
04:38 01 Apr 21
responsible and always provide good price
00:51 31 Mar 21
Their servicemen shared their professional opinion and suggestions on what to do next / best for your AC. Friendly staff. Fast response.
08:26 30 Mar 21
08:38 27 Mar 21
Very professional and knowledgeable. Have contracted with their service for a couple of years now, they are always attentive and prompt with the most reasonable charges and price.
02:22 26 Mar 21
Engage them for system 4 replacement on my 5room HDB, using Mitsubishi 24/12/9/9, worker are expertise in their work, easy and flexibility of arrangement,there are some minor hiccup during the work but in overall they take responsibility to resolve fully and in timely matter.recommended
03:59 23 Mar 21
13:25 22 Mar 21
Great service and great follow up!
04:05 18 Mar 21
Thumbs up.. the service is superb. The serivceman is polite and professional. He will explain what are the situation of each aircon (if got slight problem) and advise what you should do, but never push you to service it if the problem is still ok... Very satisfied. Will call for service again! !!! ♡♡♡♡
12:13 17 Mar 21
Sian 和他的小哥很专业，还给出了空调使用注意事项。因为买的resale HDB，给所有空调做了一次彻底维护。以后会考虑包年服务
11:21 17 Mar 21
Very professional and very good servicing. Quick and affordable!The follow-up after the servicing is also very good.I highly recommend.
08:28 17 Mar 21
Highly recommend city cooling for air con servicing. Especially their worker Loon very experienced and very very good atitude. Thumbs up👍👍👍
08:46 11 Mar 21
The technician Mr. Sian has done good work for servicing, hence I recommended him for service and repair. By customer
04:48 10 Mar 21
We have contracted with Citycooling Aircon maintainance service for 3 years now, they always attentive and prompt. Special thanks to Sian and Long!
03:24 10 Mar 21
2 technicians came and installed an aircon and also cleared away all 3 units of my old aircon. They did an efficient job and also help me clear up the mess after a long and tiring job. Really appreciate their efficient and neat work. Thank you. Highly recommend them.
15:18 09 Mar 21
Recently did chemical overhaul on 2 of my units and I am very satisfied & happy with their good workmanship (techs Soon & BB) and overall results. Now my 2 bedrooms Aircon units are working again almost like new!
06:38 09 Mar 21
I have been using city cooling from last two years. I'm happy about their service so far. Their staffs are always on punctual, professional and are very efficient. Loon and Khai have been servicing me and they are very good at what they do. Always trustworthy to help customer from small problem to big problem ( regular outdoor compressor checking). I would highly recommend their service!
12:24 08 Mar 21
02:41 06 Mar 21
I have engaged City Cooling for almost 3 years. I will always get a timely reminder for cleaning date due.Even after the contract is over, they are never pushy to make me sign up another contract but they do send me WhatsApp message of their promotion.Even their crew of 2 men comes over to service, they are strictly professional with a SMILE.That is why they always deserve a cold drink after work is done.Thank you and highly recommended to all who reads this.
02:52 03 Mar 21
05:39 01 Mar 21
Very professional and informative team. Had some issues with my compressor and after checking, found out that it was the thermistor that was faulty. The guys tried to rectify it without any cost (by swapping the thermistor to another one that wasn't in use), but unfortunately, the whole set was faulty. Made another appt, and they turned up on time, fixed it promptly and also assisted to resolve some minor issues with the AC. Great service.
09:13 24 Feb 21
Very professional and efficient
11:50 18 Feb 21
Professional team. Great service, will definitely recommend them to my fam & friends. Will engage their service in the future for my house & shop
07:30 16 Feb 21
08:55 10 Feb 21
Puntuality!Fast response and great pricing!like their service. 🙂
04:39 03 Feb 21
I have tried a couple of air con maintenance services but I have to say Cooling City hasn't failed me for the past 3 years. Their staffs are always on punctual (I have met many who has rubber band timing), professional and are very efficient. Loon and Khai have been servicing me and they have went beyond their scope by looking out for rusty compressor bracket and have helped me to clear the choke at my bathroom drainage. I would highly recommend their service!
Pei Wen Loo
03:17 29 Jan 21