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Customer Reviews

Very professional ! Very impressed with the team. Mom said,“ 找到好的,不换了!” ( City cooling is our one and only choice )
Karen Ong
Karen Ong
12:30 27 Oct 20
Chen Huantai
Chen Huantai
11:19 27 Oct 20
Just had a very good experience with City Cooling's technicians Yong and Soon, for which I would like to commend them.One of my aircon units is a particularly tricky one, as it is located close to a high ceiling, to service a loft area, and can only be accessed via a 5m ladder. Many companies have not been able to do the job (esp for chemical overhaul).After realising that their original ladder was too short, instead of turning down the job, they went to obtain the right ladder, and completed it without any fuss. Their attitude was very professional,. They also recommended a long-term solution to relocate the aircon unit, such that it would be less problematic for servicing in future, which was very useful.Lastly, they were on time, which I really appreciate, due to bad experiences with other servicing companies. Looking at taking up a regular contract with them in future.
Amanda Chua
Amanda Chua
06:46 27 Oct 20
City Cooling responded very quickly with a free site visit to my apartment and provided me with an email quotation on aircon installation on the same day. They were able to fix an appointment the following week to carry out the dismantling of my old system and installation of new aircons. All the work was completed within a day. Great job!
laipui tham
laipui tham
03:57 23 Oct 20
MM BW
MM BW
09:14 22 Oct 20
I would like to feedback about the 2 workers that came for the installation (Ah Xi and Ah Sen). They were very hardworking and made a good assessment of the placement of the aircons. I could sense it was a challenging job but they persevered for 2 days to ensure the job is completed on time. I would also like to thank the customers service officer Chloe for always replying my questions and considerations. My sincerest thanks to you and your team. Definitely recommended! 😊👍🏾💪🏾
Md Faisal Md Ali
Md Faisal Md Ali
10:08 16 Oct 20
Thanks Met and team for smooth installation of system 3 mitsubishi, as well as doing a pressure test prior 👍
Joel Ng
Joel Ng
07:16 15 Oct 20
服务有责任心。服务人员很友善!当发现有问题就会安排最快的时间来跟进!服务业的最讲究就是好的服务,信誉,责任心!必须特别的给于阿Xi,阿Yong 点赞!👍
CaroI Wong
CaroI Wong
15:02 13 Oct 20
Lk
Lk
09:46 05 Oct 20
The team from City Cooling Engineering is always punctual, professional and gets the job done well. The technicians are polite and will patiently explain the latest situation with recommended options. Highly recommend their services as a one-stop AC solution!
Miss Yeo
Miss Yeo
05:07 05 Oct 20
Did an AC installation for all the rooms in my house. The professionalism and workmanship showed by the workers has been nothing short of exemplary. Will definitely recommend their affordable range of air-cons and services to my friends.
ismail rahman
ismail rahman
03:58 02 Oct 20
Ong Chinsoon
Ong Chinsoon
03:14 02 Oct 20
They provide good aircon services and maintenance. The pricing is lower than other company and I always get discount from them. Technicians are so friendly and patient. To me, this is the best aircon service company in Singapore!! I will keep supporting them.
620 Xion
620 Xion
15:14 24 Sep 20
Have been engaging them 3x/yr for close to 4 years. Crew will always come in pairs; and they work hand-in-hand to ensure efficiency. Always punctual during appointments.Due care is taken when removing aircon covers, filters etc and leaves the house at the same state that they came.Professional maintenance work done to all my aircon units. Even the chemical wash provided was carried out conscientiously.Package pricing is competitive and able to recommend you packages based on the number of active aircon used in the household.
Fahmy small boy
Fahmy small boy
06:52 23 Sep 20
Fast, neat and efficient service
Ankur Khanna
Ankur Khanna
03:21 23 Sep 20
The team of 3 that came to my place did a 7 hour job to install my aircon. Changing the pipe layout as we requested where they changed the converter and aircon. The team even suggested me to use Mitsubishi instead of other Brand’s for the convenience of spare parts for future repairs. Happy to have the service of this team!
Josh Au
Josh Au
12:12 22 Sep 20
technicians very polite and profession. The cleaning was tidy and fast. Thanks.
simon kwong
simon kwong
11:03 21 Sep 20
Sparta Cus
Sparta Cus
02:53 20 Sep 20
alia cath
alia cath
11:54 16 Sep 20
Oliveria Audrey Gimes
Oliveria Audrey Gimes
11:08 16 Sep 20
Mimi Mejud
Mimi Mejud
10:11 16 Sep 20
ROSELINE GIMES
ROSELINE GIMES
10:02 16 Sep 20
The company has the professional staffs. The admin guy is really patient with the customer. They explain clearly all my questions about air-con. Moreover, the technical guys are also lovely and friendly. They helped me to have a good quality air-con with the cheaper price. Especially, the wall is not damaged. Recommend all people try with this company
Jolie Phan
Jolie Phan
09:30 16 Sep 20
SONG KANG Calvin TEO
SONG KANG Calvin TEO
06:27 16 Sep 20
Had been engaging them since i moved in 2 years ago. Good service, reasonable pricing & awesome job! 👍🏻
Henry Loh Hong Li
Henry Loh Hong Li
17:48 11 Sep 20
Responsible and excellent services
jeffrey soh
jeffrey soh
01:29 06 Sep 20
Jonas Tan
Jonas Tan
09:07 03 Sep 20
Eph Castillo
Eph Castillo
08:15 01 Sep 20
Thanks for cleaning our a/c but it’s not so professional not to clean your mess after using the washroom to wash something...now it’s all wet on the toilet floor. ;(
Masako Ishimoto
Masako Ishimoto
03:41 01 Sep 20
Alfie Yap
Alfie Yap
23:45 25 Aug 20
The two technicians Siang and Yiong who did chemical overhaul for my aircon this morning were very professional and conscientious in carrying out their tasks .They were both very knowledgeable in giving advice on future maintenance, retrofitting and repairing works required. 2 thumbs up for their great service!! Highly recommended!
Mylian
Mylian
13:54 24 Aug 20
I have been using their service for 3 years now and I am very satisfied. The team is very professional.
Soumyajit Roy
Soumyajit Roy
02:44 21 Aug 20
They cane. They did and they left leaving me with nice working aircons give nice co air.
Azeemuddin SHAIKH Hafiz
Azeemuddin SHAIKH Hafiz
02:35 21 Aug 20
They were responsive and did not hard sell any unnecessary service during the service.Prompt. Professional and no hard sell.
William Goh
William Goh
14:34 20 Aug 20
Price is affordable, and the service guys are friendly and professional. Work done was fast and no mess.
Nicholas Neo
Nicholas Neo
09:20 18 Aug 20
They are on time and professional. The cleaning on aircon is done within a short time. And they had also provide some recommendations based on their experience. 👍
ehchok chok
ehchok chok
09:26 17 Aug 20
Prompt reply and fast for appointment. Using their service for AC chamical cleaning for 2 unit & service for 2 condenser. Acceptable price. Friendly worker 👷
Esther Loh
Esther Loh
10:02 13 Aug 20
The service technicians did a good job. I'm using this company again for my quarterly package.My aircon capacitors were shot and they changed it, pricey but I got a small discount.The guy also advised me what to maintain for future.I hope their technicians continue with their great work and have recommended to my colleague. I will recommend them to my family members too.
aggie d
aggie d
07:58 13 Aug 20
Mark Lim
Mark Lim
02:33 11 Aug 20
Very impressed with City Cooling Engineering's service and would highly recommend them. I have used City Cooling twice for emergency repairs and have been very happy. They worked hard to accommodate my repair quickly (either same or next day) and the workman were knowledgeable, friendly and helpful; explaining the issues well and resolving the problems first time. I will definitely use them again.
Emily Raetz
Emily Raetz
00:37 06 Aug 20
Have been using since Y2018, appreciate the professionalism & get job done _ sincere , great wk by staff Xi/Sian & Sen. Thank u city cool , u people are the best . Cheers
Das
Das
10:45 27 Jul 20
Professional workmanship. Adhere by appointed time. Very attentive and hardworking staffs. A job well done.
Thomas Tan
Thomas Tan
13:01 26 Jul 20
very punctual & efficient
nicole neo
nicole neo
09:04 23 Jul 20
Very responsive and came as soon as possible to help troubleshoot a system that was newly installed but not working properly. Quick diagnosis and fixed the problem. Easy to contact and will reply quickly. Highly recommended. Friendly and helpful workmen.
Muhammad Rashidin
Muhammad Rashidin
02:14 23 Jul 20
They did a great job servicing all my units with thorough cleaning and patience. During the job, they even spotted an electrical fault connection to my compressor and fixed it on the spot. Would highly recommend them 🙂
Hashina Parveen
Hashina Parveen
03:07 20 Jul 20
Team respect customer request. It's worth to pay. They asked reasonable price also.
yan lay zyd Lyk
yan lay zyd Lyk
13:29 14 Jul 20
My aircon spoilt, asked a few contractors online but response were no good except City Cooling whom responded promptly and arranged for fault finding and coma back to me with the quotation of repair is also reasonable and negotiable.Will consider to call again for future servicing.
L. H. Lim
L. H. Lim
10:59 07 Jul 20
Always very happy with the service that City Cooling provide. Punctual and do a good job.
Teddy Wadsworth
Teddy Wadsworth
05:26 07 Jul 20
Hong and Long are professional and did a excellent job to ensure my aircon is working well. Thumbs up to you guys!
H Y Sin
H Y Sin
08:51 06 Jul 20
Kamariah Mohd
Kamariah Mohd
16:28 30 Jun 20
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